Returns & Exchanges

At AK Galleria, we strive to ensure your fashion experience is seamless, offering a flexible 14-day return and exchange policy for all unworn apparel and accessories. We are committed to your satisfaction and provide easy solutions if your purchase doesn't meet your expectations.

Return Process

• 1.
  Initiate Request

  Log into your AK Galleria account, navigate to your order history, and select the items you wish to return or exchange within 14 days of delivery.

• 2.
  Prepare Package

  Place the items in their original packaging with all tags, labels, and hygiene seals intact to ensure the return is eligible for processing.

• 3.
  Schedule Pickup

  Once your request is approved, our courier partner will contact you to collect the parcel from your doorstep at a convenient time.

• 4.
  Quality Check & Refund

  After our warehouse team inspects the returned items, we will process your refund to the original payment method or issue store credit within 7-10 business days.